Magento comes with a set of email templates. There are rather a lot of them, as there are a lot of reasons for Magento to send e-mails. There is a problem though: none of them are designed for real-world use. The problems with the default templates are multiple: Many contain default text for the “Acme Shop” with hard-coded phone numbers of the Magento offices. Many rank very highly as SPAM and usually don’t get to their destinations. HTML tags are …